How to Manage Participant Data Collection
- 02 Jul 2024
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How to Manage Participant Data Collection
- Updated on 02 Jul 2024
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Managing a survey project effectively from its inception to completion requires an understanding of the tools and features available within dtect. This guide will walk you through the essential steps of managing participant data collection, ensuring you can optimize your survey's performance and data quality.
Progress Monitoring
We built dtect to be THE data quality platform to prevent survey fraud but also included a suite of features to make collecting participant data as seamless as possible.
Data Export
As soon your first participant comes through dtect, it's possible to export a CSV file which shows all starts. Use the Export feature to download detailed reports on participant activity and security check outcomes. See CSV Export for more information.
Analyze these reports to identify trends and areas that may need adjustment, such as high rates of security terminates or participant drops.
Editing Project Settings
Based on the results of your data export review, you may want to make edits to the security, quality settings, or specs of your project.
Type of change
| Type of Change | How to Make the Change |
|---|---|
| Security - Botnet, Advanced Fraud Detection slider, etc... | Security Marketplace |
| Add a New Supplier | Creating a New Supplier OR Add an Existing Supplier |
| Quality Settings - knowledge questions specific to audience type | Quality Settings |
| Survey Link - make changes to the survey link | Editing Survey Hosting |
| Supplier Redirects - change where participants are redirected | Setting Up Supplier Redirects |
| Auto Pause - Enable or disable | Auto Pause |
| Change supported languages | No need. The language of dtect is based on the participant's browser language |
Viewing Per-Supplier Metrics
dtect offers overall project metrics at the top of the Progress page, in order to see per-supplier metrics you'll need to scroll to the bottom of the URL/Redirects page. You'll find one tile for each supplier and each supplier shows their individual stats. If you click on a supplier it will take you to a further break down of the data.
Troubeshooting Potential Findings
High Percentage of Security Terminates
While we can't tell you what is a high percentage of security terminates for your specific project, if you feel it's happening, here are some ideas.
Look at the Progress export column "dtect Status Description" to identify the reasons for security termination.
| dtect Status Description | dtect Status | Suggestion |
|---|---|---|
| failed screener | Terminate | Check Quality Questions - correct country/region and target audience? |
| advanced fraud detection | Security Terminate | Adjust the Advanced Fraud Detection slider in the Security Marketplace |
| botnet protection | Security Terminate | Check with your supplier, high percentages of VPN users can point to coordinated fraud |
| locale lock | Security Terminate | Are you targeting your supply correctly? This means your participant's country isn't matching your project specs |
| duplicate device | Security Terminate | Is your supplier set up with the correct entry link? Check the dtect Entry URL in the progress export file to see what the |
| duplicate IP | Security Terminate | Is your survey intended for an audience with the same IP Addresses such as a School or office building? |
| duplicate ID | Security Terminate | Is your supplier set up with the correct entry link? Check the dtect Entry URL in the progress export file to see what the id is that's being re-used |
| quota stop | Over Quota | Auto Pause is enabled and the target completes have been reached. Un-pause the project and adjust the target completes or disable Auto Pause |
| project draft | Over Quota | Is your project Launched? Click "Launch" on any project page to begin data collection |
| project paused | Over Quota | Is your project Live? Re-launch your project by clicking Resume to continue data collection |
| project closed | Over Quota | You'll need to re-launch your project to continue data collection |
| supplier paused | Over Quota | An individual supplier is paused. Navigate to your Suppliers dashboard and un-pause the desired supplier |
| supplier disabled | Over Quota | An individual supplier is disabled. Navigate to your Suppliers dashboard and re-enable the desired supplier |
| attempted retry | Security Terminate | Participants are repeatedly trying to access |
| user chose to return | Terminate | Participants are entering dtect but choosing to return to the supplier rather than enabling the security checks required by dtect |
| missing device fingerprint | Security Terminate | dtect is unable to fingerprint the participants |
| missing IP address | Security Terminate | Participants are missing IP Address, this shouldn't happen so if it's happening please contact support |
| preflight not run | Security Terminate | dtect was unable to run on this participant |
High Percentage of Drops
Drops can come from a variety of sources for a variety of reasons.
We've found a high percentage of online quantitative participant supply is made up of scammers, frauds, or those misrepresenting who they are to gain an incentive. When these participants reach dtect, they either realize they are encountering a higher level of security or their script / automation is not made to work with dtect, causing them to drop out.
These drops are expected, typical, and will happen on every project. This is a major part of the value of dtect, keeping out these frauds before they get a chance to even make it to your survey.
If your drops are exceeding 10% in dtect, you may be encountering an issue that needs to be looked at. Please reach out to dtect Support.
High AI Use Detected
We've found that with B2B tech supply you'll be much more likely to see AI use detected as they're used to using technology to make their lives easier. The only way to terminate at this question is to paste into the Open End box.
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